At 788wen, the privacy of every Pakistani player on our platform is taken seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is stored and protected, and what rights you hold over your own information. No vague language — just a straight, honest account of our data practices.
📅 Effective Date: 1 January 2026 | Version 2.0A plain-language summary of our most important privacy commitments — the full legal text follows below
Every piece of data you transmit to 788wen — from your registration details and CNIC number to your JazzCash or EasyPaisa transaction records — travels over an encrypted connection using industry-standard 256-bit SSL technology. Your data is never transmitted in plain text.
788wen does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. The information you share during registration and KYC verification exists solely to operate your 788wen account and fulfil our regulatory obligations under our international gaming license.
We collect only the data that is genuinely necessary for the purposes stated in this Privacy Policy. We do not collect excessive data, and we do not use your data for purposes beyond those you were informed of at the time of collection — including your account management, KYC compliance, and responsible gaming obligations.
You have the right to access the data 788wen holds about you, to correct inaccuracies, to request deletion where data is no longer required, and to object to certain processing activities. These rights are not just listed in a policy document — they are actively supported by our support team at [email protected].
Financial data related to your PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank is handled with the highest level of care. Payment processing partners are contractually bound to handle transaction data in accordance with payment industry security standards.
We are upfront about how long we keep your data. Retention periods are driven by our regulatory obligations under our international gaming license and applicable anti-money laundering requirements — not by a desire to hold data indefinitely. When data is no longer required, it is securely deleted or anonymised.
This Privacy Policy applies to all personal data collected and processed by 788wen in connection with the 788wen platform accessible at 788wen.net. It applies to all registered players, prospective players who browse the platform without registering, and individuals who contact 788wen support. By using the 788wen platform, you confirm that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
788wen is a licensed online casino and sports betting platform serving Pakistani players under an international gaming license. The 788wen platform is operated by the legal entity holding the applicable gaming license (the "Operator"). For privacy purposes, the Operator acts as the data controller — meaning it is the Operator that determines why and how personal data relating to 788wen players is collected and processed.
When this Privacy Policy refers to "788wen", "we", "us", or "our", it refers to the Operator in its capacity as data controller for the 788wen platform. When it refers to "you" or "your", it refers to any individual whose personal data is processed in connection with their use of the platform.
If you have any questions about how 788wen handles your personal data, you can reach our data protection contact at any time by emailing [email protected] and marking your message for the attention of the Data Protection team.
788wen collects personal data in the following categories depending on your level of interaction with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, gender | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city, district, province) | Registration & account updates |
| Financial Data | Deposit and withdrawal amounts in PKR, payment method identifiers (JazzCash / EasyPaisa wallet references, HBL / UBL / Meezan account references), transaction timestamps | Each deposit or withdrawal |
| Gaming Activity Data | Games played, bet amounts, win/loss records, session durations, sportsbook markets wagered on (e.g., PSL, cricket) | All active gameplay sessions |
| Technical Data | IP address, device type, browser type, operating system, session tokens, geolocation (city-level) | Each platform visit |
| Responsible Gaming Data | Deposit limits set, cooling-off periods activated, self-exclusion records | When responsible gaming tools are used |
| Communications Data | Live chat transcripts, support email content, bonus claim requests | All support interactions |
| Document Data | Scanned or photographed copies of CNIC, utility bills, bank statements (submitted for KYC) | KYC verification requests |
✅ Minimisation principle: 788wen does not collect data beyond what is necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal data such as religious beliefs, ethnicity, or political opinions. The only sensitive category data we process is data required for identity verification and AML compliance — specifically, government-issued identity document data submitted during KYC.
788wen uses the personal data it collects for the following specific purposes:
Every data processing activity carried out by 788wen is grounded in one of the following lawful bases:
📌 Note on consent withdrawal: Withdrawing consent for marketing communications does not affect 788wen's ability to continue processing data that is necessary for the performance of your account contract or required by law. In other words, opting out of promotional emails does not close your account or affect your ability to use the platform.
788wen does not sell your personal data. Data is shared with third parties only in the following limited circumstances and always under contractual data protection obligations:
⚠️ Important: 788wen will never share your personal data with third-party advertisers, data brokers, social media platforms, or any other commercial entity for marketing or profiling purposes. If you receive a communication claiming to be from 788wen through an unusual channel, please contact [email protected] to verify its authenticity.
788wen uses cookies and similar tracking technologies to operate the platform, maintain your login session, and collect the technical data described in Section 2. The following categories of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to use the 788wen platform. Disabling functional or analytics cookies will not prevent you from using the platform but may result in a less personalised experience.
788wen retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to the retention obligations imposed by our international gaming license and applicable anti-money laundering regulations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of active account + 5 years after closure | Gaming license obligation / AML compliance |
| Financial Transaction Records | 5 years from transaction date | AML regulatory requirement |
| KYC Documents | 5 years from date of submission | Gaming license / AML obligation |
| Gaming Activity Records | 5 years from record date | Gaming license obligation / dispute resolution |
| Support Communications | 3 years from last communication | Dispute resolution / legitimate interest |
| Marketing Consent Records | Duration of consent + 3 years | Legal obligation (proof of consent) |
| Technical / Log Data | 13 months rolling | Security / fraud prevention |
When the applicable retention period expires, personal data is securely deleted from 788wen's live systems and any backup archives. Where data cannot be fully deleted due to the structure of backup systems, it is rendered inaccessible and scheduled for deletion at the next backup rotation.
788wen implements a multi-layered security framework to protect personal data against unauthorised access, disclosure, alteration, or destruction. The following security measures are in place:
✅ Your role in security: While 788wen takes every reasonable technical measure to protect your data, the security of your account also depends on you maintaining the confidentiality of your 788wen Login credentials. Use a strong, unique password and never share your login details with anyone. If you suspect your account has been accessed without your permission, contact support immediately at [email protected].
As a 788wen player, you hold the following rights over your personal data. To exercise any of these rights, contact 788wen support at [email protected] and mark your message for the attention of the Data Protection team. We will respond to all data rights requests within 30 calendar days.
These rights are active and enforceable — contact us at any time to exercise them
You have the right to request a copy of all personal data 788wen holds about you. We will provide a structured summary of your data free of charge within 30 days of a verified request.
If any personal data 788wen holds about you is inaccurate or out of date — for example, an incorrect address or phone number — you have the right to request that it be corrected without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected. This right is subject to overriding retention obligations under our gaming license and AML regulations.
You have the right to request that 788wen restrict the processing of your data in certain circumstances — for example, while the accuracy of the data is being contested or while an objection to processing is being assessed.
Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
You have the right to object to processing of your data where that processing is based on 788wen's legitimate interests. You also have an unconditional right to object to processing of your data for direct marketing purposes at any time.
The 788wen platform is strictly restricted to individuals aged 21 years and above. 788wen does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not attempt to register an account or use the platform in any capacity.
Where 788wen identifies — through age verification procedures or otherwise — that personal data has been collected from an individual under the age of 21, that data will be immediately and permanently deleted, the associated account will be closed, and any balance held in that account will be forfeited in accordance with the Terms & Conditions.
⚠️ Parent or guardian concern? If you believe a minor in your household has registered or attempted to register a 788wen account, please contact us immediately at [email protected]. We will investigate and take appropriate action within 24 hours of a verified report.
As a platform operating under an international gaming license, 788wen's data infrastructure may involve the transfer and storage of personal data in jurisdictions outside Pakistan. Where such transfers occur, 788wen ensures that appropriate safeguards are in place to maintain the protection of your personal data at a standard equivalent to the protections described in this Privacy Policy.
Safeguards used for international data transfers include contractual data protection clauses incorporated into agreements with all data processors operating outside Pakistan, requiring those processors to implement security and confidentiality standards consistent with 788wen's obligations under its gaming license.
Payment transaction data shared with JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank in connection with PKR deposits and withdrawals is processed within Pakistan in accordance with the applicable regulations governing those institutions.
788wen reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or the services we offer. When a material change is made to this Privacy Policy, 788wen will notify registered players via their registered email address and display a prominent notice on the platform upon login.
The updated version number and effective date are displayed at the top of this page. The version of the Privacy Policy in effect at the time any specific data processing activity takes place is the version that governs that activity.
We encourage you to review this Privacy Policy periodically to stay informed about how 788wen protects your data. Continued use of the platform following the effective date of any update constitutes your acknowledgement of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 788wen handles your personal data, please contact us in the first instance using the following details:
If you are not satisfied with 788wen's response to your data protection concern, you have the right to escalate your complaint to the supervisory authority or dispute resolution body designated under 788wen's international gaming license. Details of the applicable escalation mechanism are available on the licensing information section of the 788wen platform or by contacting support.
✅ Our commitment: 788wen takes every data protection enquiry seriously. Whether you are a player in Karachi, Lahore, Islamabad, or Faisalabad, your privacy rights are the same and we are committed to upholding them fully. No enquiry will be dismissed without a proper substantive response from our Data Protection team.
Now that you know exactly how 788wen protects your personal data, join thousands of Pakistani players already enjoying cricket betting, live casino tables, and jackpot slots — all with PKR transactions via JazzCash and EasyPaisa. Players must be 21 years of age or older to register.